Processing Times

Processing times take between 3-5 business days to be fulfilled. This covers order processing, production, and hand over to the courier. Please note that this does not cover the courier’s shipping times to the final customer.

Shipping Times

Different couriers are used depending on the location of the customer. The amount of days it takes to ship the order depends on the courier and the location. Please refer to the tables below for the shipping days.

J&T Express

Wash and Care Instructions

Washing

• Wash Inside Out: Turn your garment inside out before placing it in the washer. This helps protect the prints from friction during the wash cycle.
• Use Cold Water: Always wash your garments in cold or cool water (30-40°C). Hot water can cause shrinking and damage to the prints.
• Use a Mild Detergent: Choose a gentle detergent, avoiding harsh chemicals, bleach, or fabric softeners to prevent damage to the garment and the prints.
• Opt for a Gentle Cycle: Select a delicate or gentle cycle on your washing machine to minimize agitation and stress on the prints.
• Hand Wash if Possible: Hand washing is the gentlest option for preserving prints, though it may not always be practical.

Drying

• Use a Dryer on Low Heat: If you must use a dryer, choose the coolest setting to minimize the risk of shrinking or damaging the prints. Remove the garment promptly once dry.
• Avoid Direct Sunlight: Do not dry garments with prints in direct sunlight, as this can cause fading and discoloration.
• Do Not Dry Clean: Dry cleaning chemicals can damage prints, so it’s best to avoid this method altogether.

Ironing

• Turn Garment Inside Out: Before ironing, turn the garment inside out to prevent direct contact between the iron and the prints.
• Set Iron to Low Heat: Use the lowest heat setting suitable for the fabric, typically labeled as “delicate” or “silk” on the iron.
• Use a Pressing Cloth: Place a pressing cloth, such as a thin cotton cloth, over the prints to act as a protective barrier. This prevents heat damage and ensures safe ironing.
• Iron with Gentle Pressure: Apply light, even pressure and move the iron in small circular motions. Avoid holding the iron in one spot for too long.
• Check and Cool: After ironing, lift the pressing cloth periodically to check the prints. Allow the garment to cool completely before wearing or washing again.

By following these instructions, you can ensure the longevity of your garments and keep the prints vibrant and intact for as long as possible.